The CRM Dashboard allows the admin to manage their practices spread across different locations, all in one place. The dashboard gives the admin access to the data pertaining to all their practices in the group, and it gives them complete control to add and remove a practice from their CRM. The CRM dashboard allows the group to integrate the system with their practice management system.
The CRM gives access to the Doctors' / Providers' details. This allows the admin to manage permission access for each doctor and view their appointment and treatment records.
The CRM allows the admin to define the type of reports to be generated for the group which helps them make data driven decisions.
The admin can also configure the dashboard to auto generate periodic reports, in excel and PDF format.
The CRM allows the admin to manage the IVR numbers for each practice and map their front office agent's extension for outgoing and incoming calls.
The admin can download the call conversations in an mp3 format and listen to them to maintain quality of calls and for their internal training purposes.
The CRM system provides efficient management of your finances. It allows the admin to automate, manage and track payments of all the practices. This helps to categorise them based on their payment status and set protocols to follow up.